Australian WD Hire — Car Rental in Parap

Reviews of Australian WD Hire

• Grace

  Added 2016.09.03

  Thanks for processing the security bond so quickly. We had a fabulous trip and the Australian 4WD Hire Prado didn’t miss a beat.
• Bria

  Added 2016.08.17

  We felt our complaint was handled poorly, and we did not feel heard at all.
• Jake

  Added 2016.05.11

  Ultimately we were offered and paid $100 refund.
• Isabella

  Added 2016.05.01

  Thanks so much Australian 4WD Hire for helping us to have a fuss free holiday, clean & reliable 4WD with all the necessary camping equipment we required due to flying into Darwin. Also thanks for a very quick return of our bond money which was back in our account almost immediately without any issues. Very happy customer & would definitely recommend.
• Xavier

  Added 2016.01.29

  The true indicator of “GREAT service” , is what a company does when something goes wrong. We feel like there is a lot of work to be done in this area.
• Alejandro

  Added 2016.01.16

  We took the car as it was a public holiday, and we could not arrange another car from a different company.
• Matthew

  Added 2015.12.10

  The pick-up procedure went very smoothly and Brett at the pick-up location helped us with all of our questions. We hired a Toyota Hilux that did everything we needed it to, the roof-top tent was awesome and the kids loved sleeping in their own separate tent which was provided at no charge.
• Miguel

  Added 2015.11.08

  It is very, very easy to offer “good service” when everything is going well, and everything is working well.
• Jaden

  Added 2015.08.17

  Would recommend you guys to anyone thinking of doing a similar kind of road trip.
• Kyle

  Added 2015.08.04

  Because we were not told at all, and left with no choice on a public holiday, we felt like we’d been held over a barrel and it left a bitter taste.
• Isaiah

  Added 2015.06.19

  The tent had one full mesh panel completely cut out, so we had to have that door shut all the time, and we were not supplied with small poles to prop the windows open, so that was a little annoying in the heat of the NT, hence the slightly lower mark here
• Noah

  Added 2015.05.22

  We would have liked to be made a aware a few days in advance so we could have tried to get another car from another company.
• Sophia

  Added 2015.05.04

  We feel like communication after our experience has been apathetic, and at no point has anyone made an effort to offer a sincere apology.
• Carlos

  Added 2015.02.16

  We had a great time on our trip and we cant wait to get out on another 4WD holiday, will definitely be hiring from these guys again.
• Jaden

  Added 2015.01.13

  * Service and communication after pick up – 1/10 – Neither us nor the agent was made aware of the problem with the air con prior to us realizing within 15 mins of pick up.
• Kyle

  Added 2014.11.19

  * Reliability and suitability of the car – 6/10 – The car itself was fine, enough room, drove ok, had good tires etc. Being a hire car in tough conditions, you don’t expect a spotless limo. So apart from the lack of air con, there were no other no problems to speak of.
• Ethan

  Added 2014.11.17

  * Service and communication in booking - 10/10 – Easy and clear
• Bryan

  Added 2014.11.12

  * Service and communication after pick up – 1/10 – We had to chase up the $100 refund that was promised, as it was not paid at the time of the bond return.
• Samantha

  Added 2014.10.22

  * The vehicle part 2 – The air con was not working, no other replacement vehicle was made available – 1/10
• Benjamin

  Added 2014.10.19

  * Overall experience – 5/10 – We had a great holiday, and we aren’t so precious as to let a thing like a hot car trip spoil our time away, but I feel it could have been handled much better.
• Adam

  Added 2014.09.20

  A simple phone call from someone would have gone a long way to change the whole feel of the communication we had.
• Adrian

  Added 2014.08.29

  I say honest, because it was definitely a mixed bag, some parts good, some less than good. So to be fair I’ll give equal time to the good stuff.
• Sebastian

  Added 2014.07.23

  An honest review of our experience with Australian 4wd Hire on our 5 day trip into Kakadu NT August 2017.
• Sebastian

  Added 2014.06.08

  My family and I recently hired a vehicle from Darwin to travel through Kakadu and Litchfield National Parks, being inexperienced with 4WD's we were happy that Australian 4WD Hire provided us with a vehicle and equipment that was fit and ready to go.
• Hunter

  Added 2014.01.05

  If we had been advised early of the air con problem, I’d have been very grateful and considered that GREAT service, if I could not get a replacement I’d have taken the car without air con, and felt satisfied that we were treated in the best way.
• Andrew

  Added 2013.10.30

  We were offered a “take or leave it” choice of a full refund, or take the car as is.
• Thomas

  Added 2013.10.26

  It was perfect for travelling around the Pilbara and Kimberly both on and off road. We did just over 10,500kms in 34 days.
• Madison

  Added 2013.10.20

  Being Darwin, parts can be hard to get, so the air con problem was known to the company well before the day of pick up, yet we were not informed of this at all.
• Samantha

  Added 2013.09.24

  * Camping equipment supplied – 6/10 – Overall the gear was as good as you’d expect hire gear to be, overall clean and functional albeit used (the NT is hard on gear)
• Michael

  Added 2013.08.26

  The Australian 4WD Hire staff were always available and helpful whenever we needed to contact them.
• Nathaniel

  Added 2013.08.13

  The vehicle seemed to be very well looked after and the camping equipment, although used, was in good condition as well and we loved having a stove and fridge!
• Gabriel

  Added 2013.06.22

  * The vehicle part 1 – We were given an alternative car to our original booking due to an incident with the car allocated to us. Suitability of the replacement 10/10
• Logan

  Added 2013.04.21

  Thank you for making our first Australian trip amazing. My husband and I live in Alaska, United States, so I was concerned when renting a vehicle. You answered ALL my questions. When we picked up the vehicle, it was in excellent condition. Brett was quite helpful. He reviewed the vehicle and equipment with us. THANK YOU BRETT!!! We traveled over 7,000 km to see the Northern Territory. The remote campsites were perfect for us, and because of the 4 wheel drive, we were able to see Australia and meet the Australian people. We stayed in a different campsite every night for 15 nights. The tent on top of the vehicle was so easy to set up each night. And the rain came for 3 of those nights with heavy winds - not a single drop in the tent. We were so impressed!!! The refrigerator was ideal because it allowed us to go for days without visiting a grocery store. I love picnics and each day we would find a remote area for my picnic. One of the picnics was at Old Andado Station. SMILES!!! We also visited many historical sites and learned a bit about your history. THANK YOU!! THANK YOU!! Our deposit was returned within in 3 days. And my husband was impressed with the gas mileage. He said it was good!!!! We will return to Australia and will be contacting your company again.
• Alexander

  Added 2013.04.09

  * Handover in Darwin (at JJ Car Hire, agents for Aust. 4wd Hire) – 10/10 – Friendly and helpful